Sello Rojo coffee is great, smooth taste just the right amount of bitterness
Great experience with ColombianCoffee.us! The website was easy to navigate, the checkout felt secure, and the coffee quality was excellent. Smooth process from start to finish—definitely buying again.
Shipping info was constantly updated through texts.
I enjoy the opportunity to hear about the small producers and how they are rooted in their local history and ecology. I like to think that buying these coffees helps maintain sustainable environments and communities, as for the Oso de anteojos.
Good coffee horrible customer service. I ordered 4 bags of coffee. When they arrived one of the bags was half empty. The bag was open and half the coffee was all over the box. What a mess when I opened the box. I contacted customer service and they said I would receive and email or a call with a solution. It's been over a week and I have not heard from them. I will start looking for another source to get my coffe.
The coffee is great. The only thing is took a while for delivery and also when I order it, I did not apply to be a member, and there was a charge in my account for a member that I did not know, but I solve the problem.
I purchased their product as a gift, but the experience was disappointing. The packaging was poor quality and distorted, and none of the items had expiration dates listed. To make matters worse, the customer service was unhelpful and unresponsive. They also seem to ignore their own return policy. Overall, I would not recommend this company.
I have never received this product. It was a very bad experience.
I love the coffee candy! It shipped and arrived very quick (in about 3 days) which was awesome!!!
I ordered 4 weeks ago and just received my order. Support did not answer my emails nor Facebook messages. Still have to try it out.
Excellent products and quickly delivered, I recommend 100%
I purchased the Cumbre coffee on a recommendation, I was not happy with the taste.
I sent email to request a refund over a week ago with no response.
That’s not customer service !!!
Took OVER 2 weeks to ship my order and I emailed and called and even tried messaging through social media and no response. It took me filing a claim with PayPal in order for my order to ship.
Perhaps it is only moi, but cannot distinguishing any flavors that manufacturer states. Can say it is pleasant flavor of "coffee". Enjoy int anyway.
Vulcan is a great replacement for my French roast that the store stopped carrying. My son had this coffee in Medellin, Columbia. He raved about it and he was correct. Great taste, full bodied.
My first experience with Columbian Coffee was as promised. Company wise your delivery was on time, even with the calamity taking place on this side of the globe, packaging kept product fresh. The coffee itself was as delicious as promised. You, ladies and gentlemen deserve a round of applause and future business.