Love the coffee, but SO disappointed with my order! Nespresso capsules were shipped in an envelop and arrived crushed; the do not work! Company will not get back to me
Dear Sara,
We’re buzzing with disappointment that your initial experience felt more like a crash landing than a smooth espresso. Though we had hoped the resolution was clear when we spoke on the phone reassuring you that new, uncrushed pods were on their way to you at no extra cost—it seems our messages crossed paths like ships in the night!
We thought everything was all set after our conversation, but your review tells us the story had another twist. No worries, though—we love the energy! Let’s keep our coffee strong and our misunderstandings weak.
Looking forward to hearing that you’re back to brewing the perfect cup!
Tried three varieties of coffee. One is really to my liking. One is a little too sweet and I haven’t tried the third yet! Love having all the choices!!
